Where is eero manufactured?

Eero's lineup of mesh routers has been a top home networking option for several years -- and now, the Amazon-owned company has two new systems on the market: the Eero 6 Plus ($299 for a three-pack) and the Eero Pro 6E ($699 for a three-pack).

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With multiple devices spread throughout your house, each of the Eero systems promises to create a faster, more reliable connection from room to room. Both systems feature full support for Wi-Fi 6 speeds as well as built-in Zigbee radios that let you connect lights, locks and other smart home gadgets to your network without the need for an extra hub. 

Watch this: Wi-Fi 6 vs. Wi-FI 6E: Here's the difference in three minutes

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Look under the hood, however, and you'll find lots separating these two models -- particularly when it comes to performance. Like the "Pro" part of the branding suggests, the Eero Pro 6E kicks things up with an ultra-high-speed WAN port capable of supporting incoming Ethernet speeds as high as 2.5Gbps. It also supports Wi-Fi 6E, which lets it connect compatible devices over the recently opened ultrawide 6GHz band.

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If you're trying to decide which one would be a better fit for your home, you've come to the right place. I spent a few weeks testing the two systems out, and have plenty to share about their respective capabilities. Here's a close look at how the two systems stack up against each other, compare to previous Eero systems and match up to the competition. I'll also include my thoughts on which might be the better buy for most peoples' home networking needs. (Hint: One of them has already earned a spot on my list of the best mesh routers currently on sale.)

Ry Crist/CNET

Eero 6 Plus

Amazon's second swing at Wi-Fi 6

Wi-Fi Standard

Wi-Fi 6

Speed Rating

AX3000

Range

Up to 1,500 sq. ft.

Wireless Networking Security

WPA2, WPA3

Bands

Dual-Band (2.4 and 5GHz)

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Hobie Crase/CNET

Eero Pro 6E

The first Eero system that supports Wi-Fi 6E

Hobie Crase/CNET

Design and specs

Neither of the new systems deviate from Eero's established style: Glossy, white plastic with gentle curves, ports in the back and an Eero logo up top. In fact, they're nearly indistinguishable from previous-gen Eero systems, and maybe that's the point, as both the Eero 6 Plus and the Eero Pro 6E are backward compatible with earlier-gen Eero setups. That means that existing Eero users could pick up a single Eero 6 Plus or Pro 6E device and add it into their setup as either the main router or as an additional range extender.

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As for the internals, the Eero Pro 6E is the more powerful of the two mesh routers, boasting faster radios, superior range and twice as much RAM as the Eero 6 Plus, plus the added benefit of the 2.5Gbps Ethernet jack in the back. Another key Pro advantage: The triband build, which allows the system to dedicate either the 5 or 6GHz band to system transmissions between the router and its satellites. All of that is great -- but the problem is that the Eero Pro 6E isn't designed to hit wireless speeds much faster than 1.3Gbps, so while it can handle an incoming multigig connection, it won't offer those same blazing fast speeds that you're presumably paying for when you're connected over Wi-Fi.

That brings us back to the Eero 6 Plus, which offers significantly better performance than before, thanks to faster radios of its own, plus support for 160Mhz channels -- wider lanes for your web traffic to pass through. It isn't as powerful as the Pro 6E, but it makes better use of the horsepower packed inside, especially given that it costs $250 less for a three-pack than the Eero Pro 6E. Dollar for dollar, the hardware just makes a little more sense, so I give it the slight edge here.

Winner: Eero 6 Plus

Ry Crist/CNET

Performance and speeds

Design choices aside, the Eero Pro 6E is the speedier of these two systems. In my home, where I have a fiber internet connection with upload and download speeds of up to 300Mbps and the fastest devices I test top out at around 375Mbps at close range, the Eero Pro 6E's download speeds to a Wi-Fi 6 device came out to 342Mbps when averaged across the whole house. That rose to a very impressive 365Mbps when I repeated my tests with a Wi-Fi 6E device. 

Meanwhile, the Eero 6 Plus returned average Wi-Fi 6 download speeds of 304Mbps, and that number actually went down slightly when I reran my tests with a Wi-Fi 6E device. That isn't surprising -- without Wi-Fi 6E support, the Eero 6 Plus won't treat Wi-Fi 6E client devices any differently than those that support Wi-Fi 6.

A download average of 304Mbps is still a very good result in that test (and it's still top-10 among all of the mesh routers I've tested at home over the past few years) -- but the Eero Pro 6E was even better. What's more, you're likely to see an even greater difference between the two on a network that supports higher speeds than my 300Mbps fiber plan, because the Pro 6E is better equipped to handle faster speeds like those. The system will also improve with age as more and more of the devices in our homes start offering support for Wi-Fi 6E. That means the Eero Pro 6E gets the clear edge here.

Winner: Eero Pro 6E

Screenshots by Ry Crist/CNET

Privacy, security and features

Both the Eero 6 Plus and the Eero Pro 6E offer setup guidance and system controls via the Eero app, available on Android and iOS. The app does a very good job of walking users through the setup process, which is itself pretty simple -- just connect an Eero device to your modem with an Ethernet cable, plug it into a power source, give your network a name, pick out a password and plug in the extenders when instructed. With both systems, I had things up and running in well under 10 minutes.

In addition to the setup help, the Eero app makes it easy to track the devices connected to your network, run a quick speed test, or group devices for ad blocking or parental control purposes. With a $3 monthly subscription to Eero Secure, you can add in additional security and content filtering features -- make that a $10 monthly subscription to Eero Secure Plus to add in remote DDNS controls as well as access to Malwarebytes antiviral protection, the Encrypt.me VPN, and 1Password, which is one of CNET's top-rated password managers. Security features aside, both Eero systems feature built-in Zigbee radios for connecting things like lights and locks to your home network, as well as support for the upcoming Matter smart home standard by way of Thread support. All of that -- the setup help, the app features, the optional Eero Secure extras, the smart home radios -- are the same across both the Eero 6 Plus and the Eero Pro 6E.

The two systems share the same privacy considerations, as well. On its data-collection support page, Eero says that it doesn't ever track the websites you visit or collect the contents of your web traffic, but the company does collect data from your network in order to optimize Wi-Fi performance. Eero says that it doesn't sell that customer data, or sell ads based on that data -- but it doesn't offer an option for users to opt out of data collection altogether, which sets it apart from some other manufacturers in the home networking space. Again, it's the same consideration for both systems, so this one's a push.

Winner: Tie

Value

If you're picking between a three-piece mesh router that costs $300 and another that costs $550, you might assume that the $300 system is the superior value. You wouldn't necessarily be wrong -- but with the Eero 6 Plus and the Eero Pro 6E, it's probably a lot closer than you think.

Let's start with the 6 Plus. At $300, it isn't breaking any new ground as far as pricing is concerned. Other dual-band, three-piece mesh systems with support for Wi-Fi 6 got there first, including the Netgear Nighthawk MK63S, currently available for $227, the Asus ZenWifi AX Mini, which currently costs $230, and Amazon's own Eero 6. That previous-gen system launched in 2020 for $279 ($20 less than the Eero 6 Plus), and Amazon just marked it down to $199. Then again, none of those systems performed nearly as well as the Eero 6 Plus did, which definitely gives it a strong claim to value in that $300-or-less category. There just aren't a lot of three-piece systems in that price range with performance that's as good as this.

That brings us to the Eero Pro 6E, which is much more of a pricing play than the 6 Plus. At $550, it's expensive, but it's a relative bargain compared to your other mesh options with support for Wi-Fi 6E. There aren't many of those, but they come with eye-popping price tags -- $900 for a Linksys Velop Atlas Max 6E three-pack, or $1,269 for a Netgear Orbi AXE11000 three-pack. The Eero Pro 6E might be expensive, but it's a needle mover for Wi-Fi 6E's cost of entry, and that'll probably tempt a lot of shoppers who are itching to make the jump to 6E support on their home network.

It is early, though, and Wi-Fi 7 routers have already started to debut that can match or even beat the Pro 6E's value proposition. If you're buying right now, you can expect a noticeable uptick in system speeds, as well as slightly faster speeds to Wi-Fi 6E devices (assuming you have any). Is that worth an extra $400? 

For some forward-looking households, I think that it might be, particularly if you're looking to get the most out of a gigabit internet plan (which is really the Pro 6E's sweet spot). That Pro 6E value will likely look better and better as Wi-Fi 6E continues to mature and make it into our phones, laptops and other household devices. But outside of that, I think the best value today lies with the 6 Plus.

Winner: Eero 6 Plus (but it's a lot closer than you'd think)

Ry Crist/CNET

The verdict

The Eero 6 Plus and the Eero Pro 6E are both strong options in the mesh category, and I could easily see myself recommending either one of them to a friend or family member. Both offer fast, consistent speeds, strong ease of use, a good mix of features and decent value relative to the competition. I also appreciate Eero's restraint beneath its new parent company -- the routers support Frustration-Free Setup and Alexa voice controls for pausing the Wi-Fi, but that's about as far as they go on the Amazon front. There are no Alexa speakers or long-distance Amazon Sidewalk radios built into either of them, and neither one requires you to link your Amazon account to your home network. 

The Eero Pro 6E is the better pick for power users looking to get the most out of a gigabit connection, but for most of us, I think the Eero 6 Plus is the better buy. With full-width channels and faster radios than before, it makes much, much better use of Wi-Fi 6 than the last-gen Eero 6 did, and while it doesn't support Wi-Fi 6E or multigig speeds, I think we're still a few years away from the time when those will be must-haves in most peoples' homes. The Pro 6E is a little ahead of its time, which isn't a bad thing, but the Eero 6 Plus is the better pick for the price if you're buying today.

In case you hadn’t seen, Amazon is buying router maker Eero. And in case you hadn’t heard, people are pretty angry.

Deluged in a swarm of angry tweets and social media posts, many have taken to reading tea leaves to try to understand what the acquisition means for ordinary privacy-minded folks like you and me. Not many had much love for Amazon on the privacy front. A lot of people like Eero because it wasn’t attached to one of the big tech giants. Now it’s to be part of Amazon, some are anticipating the worst for their privacy.

Of the many concerns we’ve seen, the acquisition boils down to a key concern: “Amazon shouldn’t have access to all internet traffic.”

Rightfully so! It’s bad enough that Amazon wants to put a listening speaker in every corner of our home. How worried should you be that Amazon flips the switch on Eero and it’s no longer the privacy-minded router it once was?

This calls for a lesson in privacy pragmatism and one of cautious optimism.

Don’t panic — yet

Nothing will change overnight. The acquisition will take time, and any possible changes will take longer. Eero has an easy-to-understand privacy policy, and the company tweeted that the company will “continue to protect” customer privacy, noting that Eero “does not track customers’ internet activity and this policy will not change with the acquisition.”

Hi Steve! eero and Amazon take customer privacy very seriously and we will continue to protect it. eero does not track customers’ internet activity and this policy will not change with the acquisition.

— eero support 👋 (@eerosupport) February 11, 2019

That’s true! Eero doesn’t monitor your internet activity. We scoured the privacy policy, and the most the router collects is some basic information from each device connecting to the router that it already broadcasts, such as device name and its unique networking address. We didn’t see anything beyond boilerplate language for a smart router. And there’s nothing in there that says even vaguely that Eero can or will spy on your internet traffic.

Among the many reasons, it (mostly) couldn’t even if it wanted to.

Every single time you open an app or load a website, most now load over HTTPS. And most do because Google has taken to security-shaming sites that don’t. That’s an encrypted connection between your computer and the app or website. Not even your router can see your internet traffic. It’s only rare cases like Facebook’s creepy “research” app that forces you to give it “root” access to your device’s network traffic when companies can snoop on everything you do.

If Eero starts asking you to install root certificates on your devices, then we have a problem.

Fear the internet itself

The reality is that your internet service provider knows more about your internet activity than your router does.

Your internet provider not only processes your internet requests, it routes and directs them. Even when the traffic is HTTPS-encrypted, your internet provider for the most part knows which domains you visit, and when, and with that it can sometimes figure out why. With that information, your internet provider can piece together a timeline of your online life. It’s the reason why HTTPS and using privacy-focused DNS services are so important.

It doesn’t stop there. Once your internet traffic goes past your router, you’re into the big wide world of the world wide web. Your router is the least of your troubles: it’s a jungle of data collection out there.

Props to the spirited gentleman who tweeted that he trusts Google “way more with my privacy than Amazon” for the sole reason that, “Amazon wants to use the data to sell me more stuff vs. Google just wants to serve targeted ads.” Think of that: Amazon wants to sell you products from its own store, but somehow that’s worse than Google selling its profiles of who it thinks you are to advertisers to try to sell you things?

Every time you go online, what’s your first hit? Google. Every time you open a new browser window, it’s Google. Every time you want to type something in to the omnibar at the top of your browser, it’s Google. Google knows more about your browsing history than your router does because most people use Google as their one-stop directory for all they need on the internet. Your internet provider may not be able to see past the HTTPS domain that you’re visiting, but Google, for one, tracks which search queries you type, which websites you go to, and even tracks you from site-to-site with its pervasive ad network.

At least when you buy a birthday present or a sex toy (or both?) from Amazon, that knowledge stays in-house.

Knock knock, it’s Amazon already

If Amazon wanted to track you, it already could.

Everyone seems to forgets Amazon’s massive cloud business. Most of the internet these days runs on Amazon Web Services, the company’s dedicated cloud unit that made up all of the company’s operating income in 2017. It’s a cash cow and an infrastructure giant, and its retail prowess is just part of the company’s business.

Think you can escape Amazon? Just look at what happened when Gizmodo’s Kashmir Hill tried to cut out Amazon from her life. She found it “impossible.” Why? Everything seems to rely on Amazon these days — from Spotify and Netflix’s back-end, popular consumer and government websites use it, and many other major apps and services rely on Amazon’s cloud. She ended up blocking 23 million IP addresses controlled by Amazon, and still struggled..

In a single week, Hill found 95,260 total attempts by her devices to communicate with Amazon, compared to less than half that for Google at 40,527 requests, and a paltry 36 attempts for Apple. Amazon already knows which sites you go to — because it runs most of them.

So where does that leave me?

Your router is a lump of plastic. And it should stay that way. We can all agree on that.

It’s a natural fear that when “big tech” wades in, it’s going to ruin everything. Especially with Amazon. The company’s track record on transparency is lackluster at best, and downright evasive at its worst. But just because Amazon is coming in doesn’t mean it’ll necessarily become a surveillance machine. Even Google’s own mesh router system, Eero’s direct competitor, promises to “not track the websites you visit or collect the content of any traffic on your network.”

Amazon can’t turn the Eero into a surveillance hub overnight, but it doesn’t mean it won’t try.

All you can do is keep a close eye on the company’s privacy policy. We’ll do it for you. And in the event of a sudden change, we’ll let you know. Just make sure you have an escape plan.

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